Name: ITIL® (Version 5) Managing Professional Transition Certification Training
Availability: InStock
Rating: 4.6 (5878 reviews)

Duration:

40.00 hours

32.5 CPD hours

Overview:

ITIL® Managing Professional Transition (Version 5) is a transition module designed for candidates who hold either the ITIL 4 Managing Professional or ITIL v3 Expert designation, providing a fast-track route to transition to ITIL (Version 5). It consolidates key concepts from ITIL (Version 5) modules including ITIL Product, ITIL Service, ITIL Experience, and ITIL Transformation. Add the PeopleCert Membership+ to your course and receive these additional benefits: 1-year PeopleCert membership + Subscription 1 Free Exam Retake

Description:

ITIL® Managing Professional Transition (Version 5) is a transition module designed for candidates who hold either the ITIL 4 Managing Professional or ITIL v3 Expert designation, providing a fast-track route to transition to ITIL (Version 5). It consolidates key concepts from ITIL (Version 5) modules including ITIL Product, ITIL Service, ITIL Experience, and ITIL Transformation. Add the PeopleCert Membership+ to your course and receive these additional benefits: 1-year PeopleCert membership + Subscription 1 Free Exam Retake

Course Outline:

Module 1: Introduction to ITIL Product, Service, and Experience

Evolution of ITIL: from IT Service Management to Digital Product and Service Management
Digital products vs. digital services: definitions, relationships, and value creation
Service offerings and how value is realized through outcomes, not outputs
Value, costs, risks, and value co-creation
ITIL Guiding Principles and the ITIL Value System
Introduction to the ITIL Product and Service Lifecycle Model

Module 2: The ITIL Product and Service Lifecycle – Core Activities

Lifecycle management as non-linear, context-driven activities
Product vendor vs. service provider perspectives
Lifecycle integration, value streams, and operating models
Roles, responsibilities, and service relationships
Service journey and experience touchpoints

Module 3: Lifecycle Activities in Practice

Purpose and key concepts
Typical inputs, outputs, roles, and success factors
Metrics and practical recommendations
Product perspective vs. service perspective
Scenario application using ITIL Car Rental

Module 4: ITIL Experience

Experience as a driver of value (trust, perception, engagement)
Experience signals, journeys, and moments that matter
Balancing performance, cost, reliability, and human outcomes
Experience of governance and continual improvement
Applying experience thinking across the lifecycle

Module 5: ITIL Transformation

Transformation vs. continual improvement
Governance, positioning, execution, and learning
Managing uncertainty, complexity, and risk
Aligning people, processes, and technology
Transformation scenarios using ITIL Car Rental

Module 6: ITIL, AI, and Digital Enablement

AI as an actor in digital products and services
Automation, decision support, and augmentation
Ethical considerations and governance
Impact of AI across lifecycle activities and experience

Module 7: ITIL, and Other Frameworks

Integration with PRINCE2® and DevOps Institute®
Aligning delivery, operations, and transformation
Avoiding framework silos
Practical coexistence models

Available Delivery Options for ITIL® (Version 5) Managing Professional Transition Certification Training

Live Instructor Led Classroom Online (Live Online)
Traditional Instructor Led Classroom training (TILT/ILT)
Delivery at your offices in United Kingdom
Private dedicated course for your staff

What certification does ITIL® (Version 5) Managing Professional Transition Certification Training prepare you for?

The ITIL® (Version 5) Managing Professional Transition Certification Training course helps prepare you for the ITIL Managing Professional Transition (Version 5) certification path.

Which exam does ITIL® (Version 5) Managing Professional Transition Certification Training prepare you for?

The ITIL® (Version 5) Managing Professional Transition Certification Training prepares you for the 'ITIL-5-MPT' official exam. You can take this exam at any exam center across United Kingdom including London, Manchester, Birmingham, Edinburgh or live online wherever you are.

How many CPD hours does ITIL® (Version 5) Managing Professional Transition Certification Training provide?

The 5 day ITIL® (Version 5) Managing Professional Transition Certification Training course gives you up to 32.5 CPD hours/structured learning hours.

Who is the correct audience for ITIL® (Version 5) Managing Professional Transition Certification Training?

ITIL® Managing Professional Transition – Product, Service, Experience (Version 5) is a transition module designed for candidates who hold either the ITIL 4 Managing Professional or ITIL v3 Expert designation. It provides a fast-track route for experienced ITIL professionals to transition to ITIL (Version 5) without completing all modules individually. ITIL Managing Professional Transition – Product, Service, Experience (Version 5) consolidates key concepts from the following ITIL (Version 5) modules:

ITIL Product (Version 5): provides guidance for organizations involved in the creation and continual improvement of digital products across the digital product and service lifecycle.
ITIL Service (Version 5): explores how organizations design, build, deliver, support, and continually improve services to create value for stakeholders.
ITIL Experience (Version 5): integrates human experience into the design and delivery of digital products and services. It recognizes that functional success alone is not enough; how services are perceived, trusted, and engaged with directly influences the value they create.

Do you provide training for ITIL® (Version 5) Managing Professional Transition Certification Training?

Yes, we provide corporate training, dedicated training and closed classes for ITIL® (Version 5) Managing Professional Transition Certification Training. This can take place anywhere in United Kingdom including London, Manchester, Birmingham, Edinburgh or live online.

What is the duration of ITIL® (Version 5) Managing Professional Transition Certification Training?

The ITIL® (Version 5) Managing Professional Transition Certification Training training takes place over 5 day(s), with each day lasting approximately 40.00 hours including breaks.

Why are Nexus Human the best provider for ITIL® (Version 5) Managing Professional Transition Certification Training?

Nexus Human are recognised as one of the best training companies. Our trainers have won awards including Small Firms Best Trainer, national training partner of the year for Ireland, and global top 30 instructor awards in 2012, 2019 and 2021.

Is there a discount code for ITIL® (Version 5) Managing Professional Transition Certification Training?

Yes, the discount code PENPAL5 is currently available for ITIL® (Version 5) Managing Professional Transition Certification Training training. Only one discount code can be used per booking.

ITIL® (Version 5) Managing Professional Transition Certification Training